Privacy Policy

 

Welcome to the www.pvi.fr website, published by Renault Vehicle Innovation, whose head office is located at 13/15 quai le Gallo 92100 Boulogne-Billancourt, registered with the Nanterre Trade and Companies Register under number 825 234 313.

PVI is a brand owned by Renault Vehicle Innovation, a subsidiary of the Renault Group.

To ensure that your personal data, including those collected through cookies, are respected, we have a Data Protection Officer, whose contact details are:
Renault Vehicle Innovation, PVI site, Data Protection Officer - Rue Maison Rouge 77220 Gretz-Armainvilliers
Email: dpo@pvi.fr.

 

THE PROTECTION OF YOUR
PERSONAL DATA AT THE HEART OF RENAULT VEHICLE INNOVATION'S ETHICS

 

One of the Renault Vehicle Innovation's primary objectives is to ensure your confidence in Renault Vehicle Innovation's activities and products. Such confidence is acquired and maintained by strictly respecting your rights, in particular your privacy.

In the course of its activities, Renault Vehicle Innovation collects, uses and stores some of your personal data, i.e. information that makes it possible to identify you.

Your data is confidential. Renault Vehicle Innovation is committed to protecting your data in compliance with applicable regulations. As such, it has established procedures and tools to ensure the protection of your privacy and guarantee you control of your personal data.

Among these tools and procedures, Renault Vehicle Innovation has:

  • appointed a Personal Data Protection Officer, who is responsible for ensuring that the protection of your personal data is protected throughout the Group;
  • established a Charter on the use of personal data and a training program to train its employees in the rules to be followed when processing your personal data;
  • implement procedures allowing you to exercise the rights provided under regulations enabling you to control your personal data.
 

THE USE OF YOUR
PERSONAL DATA IN A WAY THAT RESPECTS YOUR PRIVACY

Renault Vehicle Innovation undertakes to collect and process your personal data for explicit, legitimate and specific purposes related to its various businesses.

Renault Vehicle Innovation uses your personal data for the following purposes in particular:

  • ensuring the proper performance of your contracts relating to its products and services;
  • sending you customised advertising messages, after obtaining your consent when required by regulation.
  • managing relations with its customers and/or prospects;
  • monitoring the quality and improvement of its products and services;
  • conducting its research and development activities;
  • complying with its legal obligations (e.g. vehicle safety regulations).

 

RENAULT VEHICLE
INNOVATION'S ACTIONS TO PROTECT YOUR PERSONAL DATA

 

Renault Vehicle Innovation strives to comply with all the obligations relating to the protection of personal data to which the company is subject.

  • Renault Vehicle Innovation respects your Personal Data

Renault Vehicle Innovation, as data controller, collects and processes your personal data in compliance with the principles set out in the applicable regulations.

Renault Vehicle Innovation undertakes to process only the data necessary to carry out its activities and to do so for a limited period of time in light of the needs for which the data was collected and its legal obligations. Renault Vehicle Innovation provides you with clear, transparent and regular information on the use of your personal data, by means of the appropriate communication method. Renault Vehicle Innovation also informs you of your data protection rights.

When the processing of your personal data requires the involvement of partners or service providers, Renault Vehicle Innovation will only provide them with the personal data necessary for the processing and will ensure, by means of a contract, that such partners or service providers protect your personal data in accordance with the applicable regulations. If your data is transferred outside the European Union, Renault Vehicle Innovation will comply with applicable regulations and implement appropriate safeguards to ensure the security and protection of such data.

 

  • Renault Vehicle Innovation ensures the safety and quality of your personal data

Renault Vehicle Innovation works to ensure that all your personal data is secure for the duration of its storage, in particular against any unauthorised use or disclosure. To this end, Renault implements physical and logical security measures tailored to the sensitivity of personal data and the processing carried out and which comply with professional best practices and the standards imposed on it.

In addition, Renault Vehicle Innovation contractually requires its partners and service providers to observe an equivalent level of safety.

Renault Vehicle Innovation also ensures that only its employees who are required to use your data for their missions are authorized to access to it. Renault Vehicle Innovation also ensures that its employees maintain the confidentiality of your data.

If, despite all the measures we have put in place to ensure the security of your personal data, you notice that your personal data has been exposed to a security incident, you can inform us at any time at this address: dpo@pvi.fr. We will then take the necessary measures to put an end to this incident.

Renault Vehicle Innovation is also legally obliged to verify that your data is accurate, complete and updated as necessary.

  • Renault Vehicle Innovation allows you to exercise your rights

You have the right to access your personal data held by Renault Vehicle Innovation and to correct such data if necessary. You also have the right to request that all or part of the processing of your personal data by the company be discontinued. You also have the right to request the portability of your personal data, i.e. to have your personal data made available in a structured and standard format.

Renault Vehicle Innovation will take all reasonable measures to satisfy your request so as to ensure that your rights are effectively implemented. However, certain legal provisions, particularly those related to security concerns, may restrict these rights.

 

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This policy may be updated from time to time. You are therefore invited to review it regularly.

More detailed information regarding the processing of your personal data, in particular the procedure to follow to exercise your rights, is provided to you at the time of collection that your personal data is collected, on each of the Renault Vehicle Innovation's website (information on the protection of your personal data).

For information relating to personal data collected automatically by us, such as IP addresses and cookies, a cookie policy is also published on our website www.pvi.fr.

 

Latest version: April 12, 2019

 

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